Job Description
Requisition ID:
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
As an Intake team Pega Developer, the incumbent will work closely with the Senior Lead Solutions Architect on the Intake team.
Is this role right for you? In this role you will:
Lead the technical design and implementation of changes to the Canadian Contact Center Platform. Architect and optimize CEC experience Guide the development of enhancements to the platform across the various development areas including BAU, Intake and Special Projects. Lead impact reviews around planned programs / initiatives. Collaborate with areas that interface with our platform Define and enforce best practices including coding standards and guard rail score alignment Mentor internal Pega developers and Contract teams, fostering a culture of innovation, accountability and continuous improvement.
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