Job Description

Description

Key Responsibilities:

Operational Leadership & Delivery Excellence

  • Lead the day-to-day management of Finance & Accounting operations (e.g., P2P, O2C, R2R, FP&A, ICFR compliance), ensuring consistent achievement of SLAs, KPIs, and quality standards.
  • Develop and execute operational strategies that align with client objectives, organizational goals, and process optimization initiatives.
  • Ensure seamless coordination across functions such as transitions, quality, training, and automation to enable operational scalability and service consistency.
  • Anticipate business and client needs, and proactively recommend solutions to improve cost efficiency, turnaround time, and control effectiveness.

Client & Stakeholder Management

  • Serve as the primary operations point of contact for key client stakeholders, ensuring strategic alignment, issue resolution, and partnership growth.
  • Lead governance and perfor...

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