Sr. Mgr of Administration

Position Summar

The Senior Manager of Administration leads day‑to‑day title and vehicle registration operations, ensuring accurate service delivery, strong regulatory compliance, and consistent operational performance. This role manages frontline teams, oversees workflow execution, and maintains high standards of quality and efficiency within a highly regulated environment. The Senior Manager implements operational plans set by leadership, supports interactions with state agencies, and ensures that all processes align with established compliance requirements.

Accountable for team leadership, performance management, and operational reporting, the Senior Manager drives continuous improvement and fosters a culture of accountability, service excellence, and regulatory adherence. The role also manages team‑level budgets, supports customer service activities with state offices, and contributes to productive partnerships with state agencies and extern...