Job Description

CSQ426R137

Databricks is looking for a Senior Technical Solutions Manager to grow, lead and manage the Technical solutions engineers and support teams in India. The Senior Technical Solutions Manager is responsible for building and managing a regional team of technical experts focused on resolving highly complex and long-running support tickets raised by Databricks customers while overseeing the Support operations.


Impact you will have:

  • Build and manage a team of Technical Solution Engineers

  • Provide coaching and mentorship to the engineers

  • Identify and implement process improvements to meet or exceed regional performance KPIs.

  • Establish training plans and subject matter expertise within the team.

  • Drive support escalations and establish cross-functional collaboration to manage and resolve issues.

  • Be a player-coach and provide technical leadership to the regional support team.

  • Coordinate wi...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Databricks today.

    Submit Application