Sr. Manager Services Technical Training

Brief Job Description: 

POSITION SUMMARY

The Senior Manager, Technical Learning and Development – Americas provides strategic leadership for the Westerville Academy, directly supporting the technical learning and development of all Field Service Engineers across the Americas. This role also supports visiting engineers from global regions, ensuring consistent delivery of world-class technical training and certification.

This leader is responsible for defining, developing, and managing technical learning curricula for service engineers across Vertiv’s Power, Thermal, Infrastructure Solutions, and IT business units. The role oversees the learning strategy that builds organizational capability, strengthens technical proficiency, and ensures appropriate certification pathways are available for employees, channel partners, and customers.

The Senior Manager leverages exte...