Sr. Manager, Quality

Asurion is a global leader in technology protection and support solutions. From lost, stolen, and damaged wireless handsets to malfunctioning computers, gaming systems, and more, Asurion delivers best-in-class support, service, repair, replacement, and delivery worldwide. This role sits within Customer Solutions and provides strategic quality leadership for client-facing programs spanning major carriers and retail partners.

At Asurion, we foster a culture that rewards results, encourages innovation, and empowers leaders to drive meaningful outcomes. The Senior Manager, Quality & Insights – Hub plays a critical leadership role in shaping how quality is delivered, scaled, and experienced across key clients and retail programs.

PURPOSE AND DESCRIPTION:

The Senior Manager, Quality & Insights – Hub is responsible for strategic oversight of day-to-day quality operations across major client programs, including AT&T, Verizon, and Retail/Small Clients. This role ensures ...