Sr Manager Quality And Insights

Job Description

Asurion is a global leader in technology protection and support solutions. From lost, stolen, and damaged wireless handsets to malfunctioning computers, gaming systems, and more, Asurion delivers best‑in‑class support, service, repair, replacement, and delivery worldwide. This role sits within Customer Solutions and provides strategic quality leadership for client‑facing programs spanning major carriers and retail partners.

At Asurion, we foster a culture that rewards results, encourages innovation, and empowers leaders to drive meaningful outcomes. The Senior Manager, Quality & Insights – Hub plays a critical leadership role in shaping how quality is delivered, scaled, and experienced across key clients and retail programs.

Purpose And Description

The Senior Manager, Quality & Insights – Hub is responsible for strategic oversight of day‑to‑day quality operations across major client programs, including AT&T, Verizon, and Retail/...