Job Description
Sr. Manager - Marketing Operations (Braze)
Shift: US Shift
Experience: 6+ years
Employment Type: Permanent
Role Overview
We are seeking a Practice Head – CRM / Campaign Management (Braze) to own and grow our Braze practice. This role requires deep expertise in customer engagement, lifecycle marketing, and mobile-first CRM, along with strong people and client leadership.
Key Responsibilities
- Lead end-to-end Braze engagements from strategy and scoping to execution and reporting
- Manage a team of Braze specialists, CRM managers, and campaign operators
- Own execution across email, push, in-app, SMS, and omnichannel journeys
- Partner with Product, Design, Content, and Analytics teams for lifecycle programs
- Act as the senior client-facing owner for Braze accounts
- Establish scalable delivery processes and best practices for the Braze practice
- Analyze campaign and lifecycle performance to drive continuous improvement
- Support client growth,...
Shift: US Shift
Experience: 6+ years
Employment Type: Permanent
Role Overview
We are seeking a Practice Head – CRM / Campaign Management (Braze) to own and grow our Braze practice. This role requires deep expertise in customer engagement, lifecycle marketing, and mobile-first CRM, along with strong people and client leadership.
Key Responsibilities
- Lead end-to-end Braze engagements from strategy and scoping to execution and reporting
- Manage a team of Braze specialists, CRM managers, and campaign operators
- Own execution across email, push, in-app, SMS, and omnichannel journeys
- Partner with Product, Design, Content, and Analytics teams for lifecycle programs
- Act as the senior client-facing owner for Braze accounts
- Establish scalable delivery processes and best practices for the Braze practice
- Analyze campaign and lifecycle performance to drive continuous improvement
- Support client growth,...
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