Job Description

Sr. Manager - Marketing Operations (Braze)


Shift: US Shift

Experience: 6+ years

Employment Type: Permanent


Role Overview

We are seeking a Practice Head – CRM / Campaign Management (Braze) to own and grow our Braze practice. This role requires deep expertise in customer engagement, lifecycle marketing, and mobile-first CRM, along with strong people and client leadership.


Key Responsibilities

  • Lead end-to-end Braze engagements from strategy and scoping to execution and reporting
  • Manage a team of Braze specialists, CRM managers, and campaign operators
  • Own execution across email, push, in-app, SMS, and omnichannel journeys
  • Partner with Product, Design, Content, and Analytics teams for lifecycle programs
  • Act as the senior client-facing owner for Braze accounts
  • Establish ...

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