Job Description
About EBG Group
EBG Group is a diversified business group with interests across multiple growth-driven
sectors. We are building a strong central leadership team to drive strategy, performance,
analytics, marketing excellence, and people capability at scale.
Website: https://theebg.com/
Sr. Manager - CRM
Role Snapshot:
Own CRM systems and lead lifecycle governance
Key Responsibilities:
CRM (Analytics – CRM)
Implement and manage CRM platforms
Ensure data hygiene and lead routing
Define stages, SLAs, and reporting
Align marketing, presales, and sales KPIs: Lead leakage, conversion rates, CRM
adoption
Key Skills & Qualifications:
Bachelor's in Business or IT
8–13 years in CRM management
Strong process and sales alignment skills
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