Sr. Manager, Client Services

What does a Senior Client Services Manager do?

Think of yourself as someone who will play a direct role in the operational growth, change, and innovation of the business with strategic initiatives.

Imagine yourself going to work with one thing on your mind: that you will constantly monitor your team’s growth. As you tackle your new tasks for the day, you know that it will lead to one thing: that you will impact and witness first‑hand the company’s annual goal of 100% revenue growth year after year.

Responsibilities:

• Manage new and existing campaigns with autonomy through the client lifecycle under the guidance of a Director or Senior Director.
• Ensure that all campaign metrics/SLAs are met and all clients are highly satisfied with the teams’ performance.
• Client Management (30%)
  • Conducts weekly/monthly/quarterly business reviews.
  • Is the proactive conduit in reporting progress/activities to/fr...