Sr Logistics Coordinator

Overview

Summary The Senior Logistics Coordinator (Sr. LC) handles transactional work on the accounts and will work closely with transportation providers (Carriers) and internal support teams to identify opportunities for improvement. The Logistics Coordinator is the primary transactional based day to day contact and covers the customer service role at plant level. The Sr. Logistics Coordinator plays a key role as the first point of escalation for the Logistics Coordinators, helping to plan strategies and analyze reports together with the Logistics Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate with TL carriers to confirm pickups, deliveries, and address exceptions through ProTrans’ TMS.
• Ensure smooth border crossings in collaboration with the Border team and communicate any customs deviations to the customer.
• Arrange and monitor expedite shipments, working closely with the Expedite team.
• Provide daily op...