Job Description

Job description:
About the Role
As a Senior IT Operations Analyst, you will be a key leader in ensuring the stability, security, and efficiency of our IT infrastructure. This role combines strategic oversight with hands-on technical expertise to manage our systems, resolve complex issues, and drive continuous improvement across our on-premise and cloud environments.
Key Responsibilities
Provide advanced technical support for complex issues across servers, networks, and cloud infrastructure, leading incident response to meet and exceed SLAs.
Analyze system performance and operational data to identify inefficiencies, trends, and opportunities for optimization.
Develop and implement automation scripts (e.g., PowerShell, Python) to streamline repetitive tasks and improve system reliability.
Lead and execute key IT projects, including infrastructure upgrades, technology rollouts, and process improvements.
Monitor, manage, and maintain the health and performance of al...

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