Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Strategy Manager - REMOTE. In this role, you will serve as the primary client lead for effective platform launches, collaborating closely with clients and internal teams to ensure successful implementations. Your expertise will guide recommendations based on data and customer insights, optimizing client claims operations. You will play a critical role in product improvement through feedback gathering and in driving the growth of the software business.
Accountabilities
- Develop deep expertise in SaaS products to guide customers through implementations
- Lead end-to-end implementations for global insurance carriers
- Act as the primary project manager and day-to-day client contact
- Use a consultative approach to identify customer pain points and goals
- Create and manage implementation plans including onboarding and training
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