Job Description

We will reach out to you via the email address provided in your resume should you qualify for the next steps of your application.

As a Level 2 Helpdesk Engineer you will be a key member of our front-line team and to support your colleagues and our clients, to provide the best customer service possible.

Work Arrangement: Onsite | Clark, Pampanga

Work Shift: Monday -Friday/ 10:00PM – 7:00AM PHT

About the Job


Job Description:

  • Service Request / Ticket Management:

  • Logging tickets following baseline templates.

  • Basic change-management practices within service requests from ITIL or any similar framework.

  • Documentation: Updating site documentation and recommending updates to policies and procedures.

  • Endpoint support, configuration, and maintenance:

  • Patching: Tablets, laptops & desktops, including applications

  • Application installation,

  • ...

Ready to Apply?

Take the next step in your AI career. Submit your application to Technology Elite, Inc. today.

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