Job Description

Our valued public sector client is looking for Sr. (Bilingual) Help Desk Specialist to provide on-site support of applications, desktops, and IT hardware for a Windows upgrade project.

Hourly rate range: $29.39/hr – $39.03/hr

This Windows 7-10 upgrade project requires on-site work, and opportunities exist in both Ottawa and Montreal. Once the project is complete, the opportunity exists for successful candidates to continue working on future projects.

Tasks include:

  • Work directly with end-users to receive devices and determine what level of support is required for upgrades from Windows 7 to Windows 10
  • In some cases, perform the required Windows 10 upgrades on existing devices
  • In some cases, perform data backups and set up users with new machines
  • Perform a variety of network problem analysis and monitoring tasks, such as
  • Monitoring network management systems
  • Responding appropriat...

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