Job Description
Sr. Genesys Developer - Salesforce
Job Summary
We are looking for an experienced Genesys Cloud Software Engineer to design, develop, integrate and maintain solutions within our cloud contact center platform. The candidate will be responsible for implementing high-quality routing logic, automation and system integrations that support business and operational needs.
Responsibilities
The candidate will collaborate closely with the Program Director, Product Owner, architecture team, development teams and multiple stakeholders to understand requirements, define technical solutions and deliver scalable features within Genesys Cloud.
Responsibilities
Develop and maintain customer experience flows in Genesys Cloud Architect.
Build and support integrations using Genesys Cloud APIs, Data Actions and event-based services.
Implement routing logic, automation and configurations for voice and digital channels.
Collaborate wit...
Job Summary
We are looking for an experienced Genesys Cloud Software Engineer to design, develop, integrate and maintain solutions within our cloud contact center platform. The candidate will be responsible for implementing high-quality routing logic, automation and system integrations that support business and operational needs.
Responsibilities
The candidate will collaborate closely with the Program Director, Product Owner, architecture team, development teams and multiple stakeholders to understand requirements, define technical solutions and deliver scalable features within Genesys Cloud.
Responsibilities
Develop and maintain customer experience flows in Genesys Cloud Architect.
Build and support integrations using Genesys Cloud APIs, Data Actions and event-based services.
Implement routing logic, automation and configurations for voice and digital channels.
Collaborate wit...
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