Job Description
AR Follow Up, EDI & ERA enrolment executives for Heathcare domain end to end RCM domain.
Core responsibilities
Call insurance companies: Make outbound calls to insurance to follow up on outstanding claims.
Resolve claim issues: Investigate and resolve denied or underpaid claims, including reviewing Explanation of Benefits (EOBs).
Ensure timely payment: Work to ensure claims are paid on time, which includes correcting errors and appealing denials.
Maintain records: Keep accurate and detailed records of all communication and claim statuses in the billing system.
Collaborate internally: Work with internal teams (like medical billing and coding) to resolve discrepancies and improve processes.
Stay updated: Maintain up-to-date knowledge of insurance policies, procedures, and regulations.
Meet targets: Work towards meeting daily and monthly accounts receivable collection goals.
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