Job Description

Job Title: Sr. Enterprise Technical Support Specialist

Location: Richmond Hill, ON (Hybrid/Onsite as required)

Job Type: Long-Term Contract


Job Overview:

We are seeking an experienced Sr. Enterprise Technical Support Specialist to join a long-term contract engagement. This role is ideal for a technical professional who thrives on troubleshooting complex enterprise environments, resolving critical client issues, and collaborating across multiple teams to deliver exceptional customer support.


Key Responsibilities

  • Provide advanced technical support for Enterprise Content Management (ECM) and integrated enterprise solutions.
  • Troubleshoot and resolve complex application, infrastructure, and integration issues across client environments.
  • Manage client incidents from initial diagnosis through resolution while maint...

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