Sr. Engineer, Microsoft Teams

SUMMARY The Sr. Engineer, Microsoft Teams Calling is responsible for leading all phases of collaboration and voice projects from a technical perspective, including discovery, design, implementation, and ongoing support, with a primary focus on Microsoft Teams Calling and the broader Microsoft 365 collaboration ecosystem. This role partners closely with clients to drive adoption of cloud voice, telephony modernization, and workload transformation to meet business objectives. JOB RESPONSIBILITIES Serve as technical lead throughout discovery, design, and implementation project phases. Collaborate with Project Managers to ensure successful project delivery and customer satisfaction. Work closely with solution architects to develop high-level designs and translate them into detailed low-level designs. Implement Microsoft Teams Calling solutions including Direct Routing, Operator Connect, and Calling Plans. Lead deployment of new customer environments and provide knowledge transfer to suppor...