Job Description

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Job Summary:

  • Key contributor in the comprehensive delivery of high-quality support to end users on Kronos Timekeeping.
  • Developing user/client requirements and documenting business and technical implementation plan.
  • Developing program specifications for system components.
  • Developing system interfaces using Kronos utilities.
  • Providing security and user maintenance functions.
  • Providing management and users with ongoing project status and issues resolution.
  • Test and review the quality of developed programs.
  • Test ...

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