Job Description

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Summary:
Key contributor in the comprehensive delivery of high-quality support to end users on Kronos Timekeeping.
Developing user/client requirements and documenting business and technical implementation plan.
Developing program specifications for system components.
Developing system interfaces using Kronos utilities.
Providing security and user maintenance functions.
Providing management and users with ongoing project status and issues resolution.
Test and review the quality of developed programs.
Test and review the quality of overall system.
Assure qualit...

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