Sr Engineer IT Support

What We'll Bring:

We are looking to hire a GCC IT Support engineer to join our Global Support team in Costa Rica. The ideal candidate will drive an engaged, service-oriented culture, love people interactions, and be capable of meeting tight deadlines in a fast-paced environment. You are tech-savvy and have a passion for technology solutions, as well as customer centric.

What You'll Bring:

The primary responsibility is to support GCC Costa Rica systems including corporate systems as well as business systems (Office, Workday, among others). You will also be focused on the following:

· Equipment set up and inventory, onboarding and off-boarding, onsite support and new hires activities for GCC Costa Rica employees

· Test and assess issues related to computer software and hardware, including operating systems, such as Mac and Windows.

· Install, diagnose, repairing, maintain, and upgrade corporate End points (laptops, Windows, Mac, and AWS Works...