Job Description
Job Title: Sr. Desktop Support EngineerJob Type: Full-timeLocation: India – PuneRole reports to: Lead. Work Hours: 9 hours.
Main Duties and Responsibilities:· Oversee and update assigned support service requests. · Handle daily technical support activities on desktop support, data network and server management. · Grow clients and communicate to Account Manager by determining new opportunities. · Setup desktop computers and peripherals and test network connections. · Install and test desktop software applications and internet browsers. · Test computers to ensure proper functioning of computer systems. · Train end users on usage of computer hardware and software. · Develop and manage effective professional working relationships with contractor personnel, co-workers and clients. · Adhere to policies as per corporate manuals and directives. · Extend computer support for systems’ software and hardware. · Setup computers and install software for various applications and programs. · ...
Main Duties and Responsibilities:· Oversee and update assigned support service requests. · Handle daily technical support activities on desktop support, data network and server management. · Grow clients and communicate to Account Manager by determining new opportunities. · Setup desktop computers and peripherals and test network connections. · Install and test desktop software applications and internet browsers. · Test computers to ensure proper functioning of computer systems. · Train end users on usage of computer hardware and software. · Develop and manage effective professional working relationships with contractor personnel, co-workers and clients. · Adhere to policies as per corporate manuals and directives. · Extend computer support for systems’ software and hardware. · Setup computers and install software for various applications and programs. · ...
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