Sr. Customer Service Representative

Description We are looking for an experienced Sr. Customer Service Representative to support customer accounts and sales coordination for a semiconductor and electric components manufacturing environment in Illinois. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-paced setting, communicates confidently with customers and sales partners, and keeps order flow, pricing, and delivery details organized. The person in this role will serve as a key point of contact for account support, shipping coordination, and reporting while helping strengthen long-term customer relationships.

Responsibilities:
• Build and maintain strong working relationships with current customers and external sales representatives while identifying opportunities to expand business within existing accounts.
• Respond to customer inquiries by providing accurate pricing, product details, order status updates, production timing, and delivery info...