Job Description

Overview

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Sr. Coordinator, Commercial Client Operations

Summary: 

  • The Commercial Client Operations (CCO) Sr. Coordinator plays a pivotal role in providing an array of services that enable us to care for the needs of our Commercial Banking clients by fulfilling client requests through email or voice channels within prescribed timelines. The requests include but are not limited to general servicing, account inquiries and maintenance, account servicing change-in signers and further account research.

    • Work set up : WFH

    General Responsibilities:

  • Effectively navigate back office systems to review/research incoming client requests through email or phone call, provide resolution to the client request and communicate resolution 

  • Maintain service levels while completing research and client requests

  • Identify, an...

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