Sr. Consultant – Hypercare Support

Job Title: Sr. Consultant – Hypercare Support Experience: 5–6 Years Employment Type: Full-time (Permanent) Location: Bengaluru / Chennai / Gurgaon Notice Period: Immediate Joiner / Short Notice Preferred Shift: NORAM Timings Job Summary We are seeking an experienced Sr. Consultant – Hypercare Support with strong hands-on experience in migration and post-go-live support. The ideal candidate will play a critical role during the hypercare phase, ensuring system stability, issue resolution, and seamless transition to steady-state operations while working in NORAM business hours. Key Responsibilities Provide end-to-end Hypercare Support during and after system migrations. Act as a primary point of contact for post-go-live issues and escalations. Perform hands-on troubleshooting, root cause analysis, and resolution of application/system issues. Collaborate with cross-functional teams including development, testing, infrastructure, and business stakeholders. Monitor system performance, data i...