Job Description

Job Description:

Duties and responsibilities:


  • advanced direct customer support in the Cloud (AWS and/or Azure),
  • responsibility for solving customers cases through contact channels like Support Portal or direct call,
  • maintaining the clients environments to ensure its capacity and availability,
  • participate in Cloud-based projects which includes managing services, infrastructure architecture, migration or security improvement,
  • proactively improve operational aspects (optimization, automation, monitoring),
  • collaborate with the rest of the team on all shared cases,
  • strive to learn and experiment with new solutions.

    • Minimum competencies and qualifications:


    We are looking for someone with:


  • experience in managing/Windows/Linux services, databases and cloud solutions (AWS and/or Azure),
  • experience in managing virtual networks and environments,
  • good k...

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