Sr Business Analyst

This role sits within the Value Excellence team in the Sales organization, a group focused on scaling high‑quality value content that empowers sellers in customer conversations. The Senior Business Analyst will play a central role in operationalizing this value content by structuring it within ServiceNow and ensuring it flows seamlessly across internal and customer‑facing tools.

You will work closely with Data Science, Sales, and cross‑functional technical teams to transform business value frameworks into structured, automated, reliable system logic that supports our global go‑to‑market motion.

What you get to do in this role:

• Understand ServiceNow’s value proposition and our sales methodology, with the ability to translate value‑selling frameworks into structured workflows, data models, and system logic.
• Formalize and document the selling process so that it can be consumed consistently across ...