Job Description

Sr. Associate Revenue Optimization Analyst

Job Locations IN-Pune Requisition ID Category IDeaS (a SAS company) Position Type Professional

In this position you will be responsible for resolving basic client business and decision issues directly with the client via portal. You will contribute to the quality of the system forecasts and decisions, thereby to client retention.
Each team member in this position must consistently demonstrate their ability to flourish in a highly pressurized team environment whilst maintaining a flexible attitude and meticulous attention to detail to the work assigned.

What you’ll be doing...

  • Gain a basic understanding of IDeaS products and processes in relation to the hospitality business
    •Resolve basic Business or Decision issues for the client including questions on business practices, system configuration, system usage and monitoring
    •Ensure portal issues, entered as cases, case activities or...

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