Sr. Associate I, Customer Service

At Alcon, we are inspired by the meaningful work we do to help people see brilliantly. As the global leader in eye care, we boldly innovate, champion progress, and act with speed. We recognize and celebrate the contributions of our people, offering career opportunities that empower growth and fulfillment. Together, we go above and beyond to make a lasting impact on the lives of our patients and customers. We cultivate an inclusive culture and invite diverse, talented individuals to join us in shaping the future of eye care.

KEY RESPONSIBILITIES:

• Handle the routine operations for the Billing, Rebate, and EFA groups for Japan CO.
• EFA Operations with SAP.
• Rebate Operations with SAP and bot tools.
• Issue contracts envelope using DocuSign. Daily operations for Billing with SAP and Web Bureau (Web system).
• Distribute Rebate Result to customers using Web Bureau Transfer (web system).
• Distribute Customer statements to customers ...