Sr. Associate Human Resources (Workforce Administration)

Amgen is seeking a Senior Associate of Human Resources Workforce Administration to join our HR Technology group at Amgen's Capability Center in Hyderabad, India.

The successful candidate will bring experience in various aspects of human resources administration, providing essential customer service support to staff members and managers as a key member of our service delivery team. You will also be responsible for monitoring worker data in our Human Resources (HR) system, Workday, and collaborating with other groups on processes and analyzing HR system functionality.

Roles & Responsibilities

• Respond to inquiries and issues related to Amgen's HR system, Workday, that have been escalated from HR Associates.
• Deliver excellent customer service, as measured by Service Level Agreements (SLAs).
• Assign and balance HR system security roles.
• Provide analysis and documentation to support the quarterly SOX process ...