Job Description

Our client is revolutionizing technical support through AI-powered solutions that help global service providers and technology companies solve connectivity and network problems. They're transforming their platform to be AI-first and seeking a Senior AI Developer who excels at combining applied machine intelligence with practical engineering.

What You'll Do

  • Develop agentic AI systems that address real-world connectivity and technical support challenges through strategic planning, tool utilization, and multi-step reasoning capabilities
  • Spearhead comprehensive LLM evaluation initiatives focusing on safety, accuracy, hallucination prevention, contextual relevance, and performance optimization—ensuring optimal model selection for specific use cases
  • Create robust prompt architectures and workflows supporting both voice and text-based interactions across diverse customer environments
  • Mentor and guide engineering team members, enhanci...

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