Job Description

Roles and Duties

+ Perform end-to-end process mapping and analysis using BPMN standards and process mining tools (e.g., Celonis, Lucid, Visio, etc.).
+ Conduct detailed variance analysis and RCA to identify inefficiencies, risks, and compliance gaps.
+ Develop comprehensive process documentation, including As-Is and To-Be maps, and identify automation opportunities.
+ Create clear, testable Business Requirements Documents (BRDs) to support improvement and transformation initiatives.
+ Utilize task mining and simulation tools to model workflows and evaluate future-state scenarios.
+ Collaborate with operations, IT, and finance teams to validate findings, secure buy-in, and ensure successful implementation.
+ Prepare executive-ready reports and presentations that synthesize data insights into actionable recommendations.
+ Facilitate workshops and stakeholder interviews to gather requirements and align on process improvements.

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