Job Description

Role: Sr. AI Support Engineer

# of Position: 1

Location: Bangalore/Pune/ Vadodra/ Chennai/ Hyderabad

Shift Hours: 7:00PM to 4:00AM IST

Summary
The Senior AI Support Engineer ensures high availability, reliability, and success of the Agentic AI platform in production. This role acts as the bridge between customers, AI engineering, and platform operations.

Key Responsibilities

  • Provide production support for AI applications and services.
  • Diagnose AI-specific issues such as incorrect agent routing, degraded responses, hallucinations, latency, or tool failures.
  • Strong knowledge...

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