Job Description

About the Team

WTW Certificate center is responsible for processing requests for Certificates of insurance and Auto Identity cards for renewal, new accounts, midterm request. We manage 7K+ clients. 3-4.0 million certificates and auto Identity cards processed annually. Our dedicated Centres in Nashville, Tennessee; Manila, Philippines and Mumbai, India take care of new client set-up, renewals and midterm requests.

Job Summary

  • Issuance of certificate of Insurance, Auto Identity cards midterm and renewals
  • Understand the client/office requirement, review guidelines for approval, process certificates using certificate processing systems and issue the certificate
  • Should be proficient to handle account set-up/acquisitions as required
  • Certified to process independently on complex accounts/work type
  • Actively participate in the cross-centre market huddles and provide update/insights
  • Flexible to work/move cross team...
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