Job Description

Description

Responsibilities:

  • Analysis, Development and Maintenance of solutions developed on top of TelecomPlatforms and Products.
  • Act as a Tier 4 layer for the solutions, providing bugfixes and enhancements forpackages, drivers and applications.
  • Work with customers in identifying, analyzing, and resolving problems with businesscommunication systems.
  • Act as a source of technical expertise to others in own area.
  • Explain difficult concepts to a variety of audiences and ensure meaning is understood.
  • Design, code and write custom and packaged real-time communication applications(including Contact Center and Unified Communication applications) using both standardnsoftware development platforms and tools as well as APIs/tools.
  • Perform software development in compliance with software development models like Agile/XP/Scrum. Ability to execute software unit testing, troubleshooting, correc...
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