Job Description

Company Overview

Our client helps U. S.-based campground and RV park operators sell more stays and run day-to-day reservations smoothly.

A business platform for operators (to manage reservations, guest communication, and day-to-day booking operations).

A traveler-facing marketplace that helps parks get discovered and generate additional demand.

HQ: Austin, TX (distributed team)

Customers: U. S.-based campground and RV park operators.

Team size: ~35.

Your Role

We are seeking a versatile and customer-focused Senior Account Manager to manage customer relationships, drive retention, reduce churn, and ensure long-term customer success within a B2 B Saa S environment. This role combines Account Management, Customer Success, Support, and Onboarding responsibilities. The idóneo candidate is tech-savvy, AI-enabled, adaptable, and comfortable working across Sales, Support, Product, Finance, Support, and Onboarding teams. This person will b...

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