SPX Express

Department Operations

LevelExperienced (Individual Contributor)

LocationPhilippines - Manila

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• The primary role is to determine the immediate and future fleet size and fleet type requirement of the hubs within their scope of coverage. In addition this role is to coordinate with agency partners to provide the riders and drivers that are required for all fleet requirements.
• Use SPX planning tools to determine fleet requirements.
• Use forecast numbers from logistics for fut...