Job Description


Job Description:

Required Skills and Experience Must Have:
  • 1 to 3 years of experience in application engineering software development or DevOps.
  • Demonstrated ability to support production applications with minimal oversight.
  • Strong proficiency in incident.
    • Primary Responsibilities:
  • RUN Focused The contract resource will be accountable for operational stability and support including.
  • Monitoring system health and responding to production alerts and incidents.
  • Frontline incident triage and resolution using ServiceNow Participation in an established oncall rotation during business critical periods.
  • Weekly fix maintenance and patch testing and validation.
  • Application and API certificate monitoring renewal and validation.
  • Participation in disaster recovery DR testing and exercises.
  • Coordination with internal teams and vendors to troubleshoot and resolve iss...

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