SPOT Program Director

.

Program description :

Since 2021, Servier has relied globally on Veeva CRM, complemented since 2022 by an integrated omnichannel ecosystem that places data at the core of its strategy to support decision-making and prepare for AI integration.

With the end of the partnership between Veeva and Salesforce setting December 2029 as the deadline for our current tool, we are launching a structured migration. In line with market standards, we see this step not as a simple technical transfer, but as a strategic redesign of our customer engagement model. This transformation will enable us to assess new solutions (Veeva Vault CRM, Salesforce Life Sciences Cloud, emerging CEPs) and build an AI-powered omnichannel model that ensures compliant, high-performing interactions with HCPs.

Mission : 

As CRM Program Director, you will be responsible for the overall design and successful end-to-end execution of this global transformation. Yo...