Specialist, User Support Services

Position Overview: We are seeking a skilled and motivated IT ServiceDesk colleague to join our IT Support & Service Delivery organization at our Budapest office. Nilfisk is going through a digital transformation, where we take an outside-in approach to eventually become a trusted business partner and a service provider of choice for our internal customers.

As part of our IT ServiceDesk Team, you will be reporting to the ServiceDesk lead. You will play a crucial role in ensuring the reliability, security, and performance of our company's IT infrastructure, and will serve as our cornerstone of our operations. You will work closely with our employees, providing technical support, troubleshooting hardware and software issues, and maintaining our network and systems - all to ensure a seamless experience of our services.

Key Responsibilities

• Incident Management: You will be a first point of contact for Nilfisk end-users who need technical...