Specialist, Rider Retention

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• Contribute to regional logistics projects to enhance rider retention across APAC and EU markets, with a focus on early retention & prevent churn.
• Conduct and analyse cross-functional experiments to optimise retention and minimise churn through targeted testing, while ensuring automation and cost optimisation
• Develop visualisations from large data sets to support effective decision-making within the team and across functions.
• Analyse extensive product data to understand rider behaviors, using insights to guide product dire...