Specialist - Quality

Job Description

• Thorough understanding of AR Follow Up and Denials management with 3+ years of experience in RCM Follow up
• Should have analytical skills & exhibit clear thinking/reasoning
• Should be able to comprehend & well-articulated to present his/her thought process well

Role Objective: The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks with transcribes typed by listening 100% of the patient's feedback surveys. Essential Duties and Responsibilities: Auditing for Onshore and BSO teams. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly...