Job Description

Specialist, Planning and Control, Know Your Customer, COO, Consumer Banking Group-(WD81350)

Summary:

The CDD Support Team is responsible for CDD team MIS and Project management. This role involves tracking and overseeing the team’s daily operations, ensuring timely and accurate completion of CDD cases, contributing to departmental projects, and acting as a liaison between the team and various stakeholders, including Frontline business, Regional offices, Legal & Compliance, and Audit.

Key Responsibilities:

  • Case Management:Develop various of efficient analysis report. Tracking and oversee the daily workflow of the CDD team, ensuring efficient and effective completion of daily CDD cases.
  • Stakeholder Management:Act as the primary point of contact for Frontline business, Regional offices, Legal & Compliance, and Audit regarding CDD-related matters. Effectively communicate updates, address inquiries, and resolve issues.
  • Repo...

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