Job Description
Responsibilities
- Conduct market data analysis to define and prioritize commonly occurring quality issues.
- Perform technical investigations on failed parts or vehicle systems to identify root cause.
- Develop test plans to replicate real-world vehicle usage conditions within a controlled environment.
- Use appropriate measurement equipment to quantify vehicle performance and compare it to acceptable specifications.
- Coordinate and perform field visits as necessary for technical investigations.
- Generate technical reports to communicate Canadian quality issues and investigation findings to other departments within Honda.
- Work collectively with external departments (R&D, factories, etc.) to ensure progress of countermeasure activities.
- Validate quality improvement countermeasures to judge overall effectiveness.
- Generate technical service publications for dealers, outlining new and revised repair procedur...
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