Job Description

Specialist, Cloud Support and Services

Location: Hybrid -Dublin (3 days a week in office)

Here’s what we do and why we do it

We work to simplify the cloud for IT professionals so they can focus on what really matters, making their customers’ lives better. Find out how we do that here: .

Here's how you will contribute to the success of the company

  • Assist and provide technical support by phone and email.
  • Analyze and resolve technical issues related to our products; notably Azure, Cloud Performance, other related cloud services & Microsoft 365
  • Guarantee availability and maintain the performance of physical and virtual environments through system monitoring.
  • Participate in scheduled maintenances on IT related devices
  • Collaborate with the IT Operations team to set up and improve projects.
  • Take part in major migration projects.
  • Lead customers through service configurations.
  • Apply st...

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