Job Description

We’re looking for a Cloud Operations Specialist to join our Fintech Cloud Division, reporting to the Cloud Operations Manager. In this role, you’ll help shape how we deliver best-in-class service to the largest financial institutions across the globe, enhancing customer experience through strategic, customer-centric solutions.
You’ll fit right in if you’re proactive, technically curious, and customer-focused, love working across teams and time zones, and get energy from tackling challenges that make an impact on a global scale

What You’ll Do

  • Facilitate technical implementations of our Calypso solution, including interfaces, component setup, and performance requirements.
  • Translate customer requirements into actionable implementation steps for our cloud operations team.
  • Coordinate with internal teams and clients to plan and execute Cloud technical integrations.
  • Investigate and reproduce bugs, document client scenarios, and support development t...

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