Job Description

Specialist 3, Operational Efficiency & Training Your Responsibilities Operational Efficiency & Governance
  • Analyze global operational processes to identify gaps, inefficiencies, and improvement opportunities.
  • Enforce adherence to global processes, standards, and data quality requirements.
  • Act as a regional reference for process clarification, compliance, and best practices.

    • Training Strategy & Delivery

  • Design and implement regional training strategies aligned with other OET regional teams and business priorities.
  • Deliver internal training programs (virtual and in-person) across APAC.
  • Develop and maintain training materials, SOPs, and e-learning content.
  • Ensure effective knowledge transfer and operational readiness across countries.

    • Training Performance & Effectiveness

  • Define and monitor training KPIs (participation, effectiveness, adoption, compliance).
  • Evaluate trainin...

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