Job Description
Job Summary
Join our dynamic team as a Backoffice Helpdesk Specialist where you will play a crucial role in supporting our Hi-Tech operations. With your expertise in English communication and domain knowledge you will ensure seamless operations and contribute to the overall success of our company. This office-based role offers a stable day shift with no travel requirements providing an excellent work-life balance.
Responsibilities
Join our dynamic team as a Backoffice Helpdesk Specialist where you will play a crucial role in supporting our Hi-Tech operations. With your expertise in English communication and domain knowledge you will ensure seamless operations and contribute to the overall success of our company. This office-based role offers a stable day shift with no travel requirements providing an excellent work-life balance.
Responsibilities
- Provide exceptional support to internal teams by addressing and resolving technical inquiries related to Hi-Tech operations.
- Collaborate with various departments to ensure smooth communication and efficient problem-solving processes.
- Utilize your English communication skills to effectively interact with team members and stakeholders.
- Maintain accurate records of helpdesk interactions and resolutions to ensure transparency and accountability.
- Analyze recurring ...
Ready to Apply?
Take the next step in your AI career. Submit your application to Cognizant today.
Submit Application